Frequent questions

When will I receive my order?

We usually ship orders the next business day. Delivery is by courier express in 1/2 business days.

We are currently handling a high order flow, which could cause shipping delays. We expect orders to be processed and shipped within one to two weeks. We apologize for the inconvenience.

How can I check the shipment status?

As soon as your order is taken over by the courier you can enter the code in the section trace your order.

I have not received my order confirmation email, what should I do?

First of all check in the SPAM folder, if you do not find it, please contact our customer service.

How reliable is the size guide?

The size guide is correct with a margin of 1-3 cm with manual measurement. (For any doubt contact us)